Pillbook Support
Email tanzilbaghoor@gmail.com and you'll get a reply from a person.
Common questions
- How do I set up a medication I take every other day?
- Add the medication, set Repeats to Every N days, and set it to 2.
The Next doses section shows you the real dates it will produce, so you can
confirm it's right before saving.
- How do I set up a tapering course?
- In the medication editor, use Add a taper step. Each step takes a start date and
a percentage of the original dose, and applies from that date until the next step begins.
- Pillbook reminds me too often. How do I stop it?
- Open the medication, scroll to Reminders, and set Follow-up reminders to
Off. You'll get exactly one reminder per dose. You can also change the interval,
how many follow-ups you get, and the snooze length.
- Are my reminders limited?
- iOS allows any app a maximum of 64 pending notifications. Pillbook always fills those with
your soonest doses first and rebuilds the queue every time you open the app, so you never
miss a near-term reminder. Opening the app occasionally keeps the horizon rolling forward.
- How far back does my history go?
- All of it. Pillbook never trims your dose log. You can export the complete history as CSV
for free at any time from the History tab.
- I think I lost data.
- Go to Settings → Backups. Pillbook keeps the last 10 snapshots of your data on the
device and you can restore any of them. If the main file is ever unreadable, Pillbook
automatically falls back to the newest good backup on launch.
- Do I need an account?
- No. Pillbook has no account system and no server. Everything is on your device.
- What does Pillbook Plus include?
- Extra profiles for family members and pets, and a formatted PDF report for appointments.
All reminders, schedules, history, and CSV export are free forever.
- How do I cancel a subscription?
- Subscriptions are managed by Apple, not by us: open the Settings app, tap your name, then
Subscriptions. Cancelling there stops any future charge immediately.
- Does Pillbook check drug interactions?
- No, deliberately. Pillbook is a reminder and a record. Interaction checking is clinical
advice and belongs with your pharmacist or prescriber.