Policy Acknowledgement Tracker for Confluence

Turn Confluence pages into tracked policies. Employees confirm "read & understood" on the page itself; every acknowledgement is pinned to the exact page version — with recurring re-attestation campaigns and one-click audit evidence for ISO 27001, SOC 2, and QMS reviews.

Runs on Atlassian — zero egress Confluence Cloud Free ≤ 10 users

Getting started

Install Policy Acknowledgement Tracker from the Atlassian Marketplace.
In Confluence, open Apps → Policy Acknowledgements.
Go to the Policies tab and click Track a policy page.
Search for the page, assign Confluence groups or individual users, set a deadline, and (optionally) a re-attestation cycle. Click Start tracking.

Assignees now see an "Acknowledgement required" item in the page byline (under the page title) with a one-click "I have read and understood this page" button.

Features

📄 One-click acknowledgement on the page

Readers confirm right in the page byline — no separate portal. Each confirmation records the user, an exact timestamp, and the precise page version, so nobody attests to a document they haven't seen.

🔁 Recurring re-attestation campaigns

Set quarterly, semi-annual, or annual cycles per policy. When a new cycle starts, acknowledgements automatically re-open — the recurring policy-review control that ISO 27001 (A.5.1), SOC 2, and QMS auditors ask for. Each cycle is labelled (e.g. Q3 2026) in the dashboard and the evidence export.

🔄 Version-aware re-acknowledgement

When someone publishes a new version of a tracked page, pending status resets automatically (you can turn this off per policy). Acknowledgements always state which version was confirmed.

📊 Compliance dashboard

Per-policy completion bars, per-user status matrix (acknowledged / pending / overdue), deadlines, and cycle labels — one place to see who still owes you a confirmation.

📥 Auditor-ready evidence export

Export a CSV with user, page, version acknowledged, timestamp, deadline, and campaign cycle. The full acknowledgement history is immutable — removing a policy never deletes past evidence.

🙋 "My acknowledgements" inbox

Every user gets a personal view of pending and completed acknowledgements in Apps → Policy Acknowledgements.

How assignment works

Assign a policy to Confluence groups (membership is re-synced daily) and/or individual users.
The deadline is measured in days from when tracking starts (or from each cycle start for recurring campaigns). After that, outstanding users show as Overdue.
Only Confluence admins see the Dashboard, Policies, and Audit export tabs. Regular users see their own acknowledgements only.

Security & data residency

Built 100% on Atlassian Forge. All data is stored in Forge storage inside Atlassian's infrastructure — nothing ever leaves Atlassian. No external servers, no third-party subprocessors, no egress.
The app never reads your page content. It stores only page IDs, titles, version numbers, assignee account IDs, and acknowledgement timestamps.
Page reads and searches happen with the requesting user's permissions — the app cannot show anyone a page they couldn't already see, and it works even under strict app-access data security policies.

FAQ

Does it send email reminders?

Not in v1 — by design. Sending email would require data egress and would forfeit the Runs on Atlassian guarantee. Assignees see pending items in the page byline and their My Acknowledgements inbox. Opt-in notifications are on the roadmap.

What happens when I edit a tracked page?

If "require re-acknowledgement on new versions" is on, publishing a new version re-opens acknowledgements for everyone. The dashboard shows which version each person confirmed.

What counts toward billing?

Standard Atlassian Marketplace per-user pricing based on your Confluence user tier. Free for sites up to 10 users.

Can I delete acknowledgement history?

Removing a policy stops tracking but keeps history for audit evidence. Uninstalling the app permanently deletes all app data stored by Atlassian for the installation.

Roadmap

Opt-in reminder notifications (email / Slack)
PDF evidence packs
Label-based auto-tracking for whole spaces
Jira / JSM integration

Have a request? Tell us — the roadmap is customer-driven.